Terms of Service
Professional service agreement terms
Welcome to RoyalAdvisors. By engaging our professional services, you agree to be bound by these Terms of Service. Please read them carefully before proceeding.
Acceptance of Terms
By using our services, you confirm that:
- β You are at least 18 years old or represent a legal entity
- β You have the authority to enter into binding agreements
- β You will comply with all applicable laws and regulations
- β All information you provide is accurate and complete
- β You agree to our professional service standards
Service Description
Our professional services include:
Specific service details will be outlined in individual service agreements or proposals.
Service Agreements
Each engagement is governed by:
- β A written service agreement or proposal
- β Clearly defined scope of work and deliverables
- β Agreed-upon timelines and milestones
- β Specified fees and payment terms
- β Client responsibilities and obligations
- β Confidentiality and non-disclosure provisions
Payment Terms
Our standard payment terms:
Scheduling & Cancellations
Important scheduling policies:
- β Services scheduled by mutual agreement
- β 48-hour notice required for rescheduling
- β Cancellation fees may apply (see Refund Policy)
- β We reserve the right to reschedule due to emergencies
- β No-shows may be charged full service fee
Client Responsibilities
To ensure successful service delivery, clients must:
Intellectual Property
Ownership and usage rights:
- β Client receives license to use deliverables upon full payment
- β We retain rights to methodologies and processes
- β Client owns their proprietary information and data
- β We may use project as portfolio example (with permission)
Confidentiality
We protect your sensitive information:
- β All client information treated as confidential
- β Non-disclosure agreements available upon request
- β Secure handling of proprietary data
- β Limited access to authorized personnel only
- β Confidentiality survives termination of services
Warranties & Disclaimers
Our service guarantees and limitations:
We provide services with professional care and expertise but cannot guarantee specific outcomes or results. Services are provided "as is" without warranties beyond those stated in individual agreements.
Limitation of Liability
To the maximum extent permitted by law:
- β’ Our liability is limited to fees paid for the specific service
- β’ We are not liable for indirect or consequential damages
- β’ We are not responsible for client's use of our advice
- β’ Force majeure events excuse performance obligations
- β’ Claims must be brought within one year of service completion
Termination
Either party may terminate services:
Prohibited Conduct
Clients may not:
- β Misrepresent information or provide false data
- β Use services for illegal or unethical purposes
- β Harass or abuse our staff or contractors
- β Reverse engineer our methodologies or processes
- β Share confidential information without permission
- β Solicit our employees for direct employment
Revisions & Changes
Modifications to service scope:
Changes to project scope require written approval and may result in additional fees and timeline extensions.
Governing Law
Legal framework for our services:
- β Governed by laws of the State of Kentucky, USA
- β Disputes resolved in Kentucky courts
- β Mediation required before litigation
- β Prevailing party entitled to attorney fees
- β Severability clause applies
Communications
How we communicate with clients:
- β Primary contact via email and phone
- β Project updates provided regularly
- β Response time: 1-2 business days
- β Emergency contact information provided
- β Client portal access for project tracking
Changes to Terms
We reserve the right to modify these terms:
Material changes will be communicated at least 30 days in advance. Existing service agreements remain under original terms unless mutually amended.
Questions About Our Terms?
We're here to help clarify any questions you may have!