Refund Policy

You may cancel or reschedule services according to these terms:

• ✓ Cancellations must be made at least 48 hours in advance
• ✓ Full refund for cancellations made 48+ hours before service
• ✓ 50% refund for cancellations made 24-48 hours before service
• ✓ No refund for cancellations made less than 24 hours before service

You may be eligible for a refund in the following situations:

The following services and fees are non-refundable:

Once a service has been rendered or digital materials have been delivered, refunds cannot be issued.

Follow these steps to request a refund for our services:

Partial refunds may be issued in these circumstances:

• → Service was partially completed before cancellation
• → Some deliverables were provided but not all
• → Work was started but not finished due to client request
• → Materials or resources were already purchased for your project
• → Third-party fees were incurred on your behalf

The refund amount will be calculated based on work completed and expenses incurred.

Instead of a refund, we offer these alternatives:

We're committed to finding a solution that works for you. Contact us to discuss alternatives before requesting a refund.

We stand behind the quality of our services:

• ✓ If you're not satisfied, we'll work to make it right
• ✓ Revisions included within scope of original agreement
• ✓ Quality issues will be addressed at no additional cost
• ✓ Professional standards maintained on all projects
• ✓ Clear communication throughout the service process

For ongoing or subscription-based services:

Cancellations take effect at the end of the current billing period. Unused portions may be refunded on a case-by-case basis.

Refund requests may be denied if:

• • Service was completed as agreed upon
• • Cancellation was made outside the allowed timeframe
• • Client failed to provide necessary information or cooperation
• • Service falls under non-refundable category
• • Request is made after service completion
• • Client violated terms of service agreement

For custom projects and consulting work:

If you disagree with a refund decision:

• → Contact our management team for escalation
• → Provide additional documentation if available
• → We'll conduct a secondary review within 5 business days
• → Final decisions will be communicated in writing

We're committed to fair and transparent resolution of all disputes.